Terms & Conditions

Second Chance Sales

Last updated: 18/08/2026

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1. Introduction

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These Terms and Conditions (“Terms”, “T&C”) are a set of legally binding terms defined by Second Chance Sales (“we”, “us”, or “our”), the owner of the website https://www.secondchancesales.co.uk (the “Site”).

The T&C set forth the legal boundaries governing the activities of website visitors and customers while they visit or engage with this website. They establish the legal relationship between you (the site visitor or customer) and us as the website owner.

By accessing or using the Site, or by placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Site or place an order.

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2. Who May Use the Site

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You may use the Site only if you are at least 16 years of age (or the age of legal capacity in your jurisdiction) and are capable of forming a binding contract. By using the Site you confirm that you meet these requirements.

We reserve the right to refuse service, cancel orders, or restrict access to the Site at our discretion if we believe these Terms are being breached or for any other legitimate reason.

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3. Products and Descriptions

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We sell clothing and related items through the Site. We make every effort to display product colours, sizes, and details as accurately as possible. However, colours may appear slightly different depending on your screen, and sizes may vary between brands.

All products are subject to availability. We reserve the right to change, discontinue, or limit the quantity of any product at any time without prior notice.

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4. Pricing

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Prices shown on the Site are in British Pounds (GBP) and include VAT where applicable, unless otherwise stated. Shipping costs are calculated and shown at checkout.

We reserve the right to change prices at any time. The price applicable to your order is the price displayed at the time you complete the purchase. In the unlikely event of a pricing error, we will contact you before processing the order and give you the option to proceed at the correct price or cancel.

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5. Orders and Payment

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When you place an order, you make an offer to purchase the selected items. We will send an order confirmation email, but this does not mean your order has been accepted. Acceptance occurs when we dispatch the goods and send a dispatch confirmation.

We accept the payment methods displayed at checkout (typically major debit/credit cards and other secure online payment options processed by third-party providers). Payment is taken at the time of order or upon dispatch, depending on the payment method.

You confirm that the payment details you provide are valid and that you are authorised to use the payment method.

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6. Shipping

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Delivery of orders is governed by our separate Shipping Policy, which forms part of these Terms. Please review the Shipping Policy for full details of processing times, carriers (Royal Mail, InPost, Evri, Relay, DPD, UPS), delivery estimates (typically 1–5 days), costs, and what happens in cases of delay, loss or damage.

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7. Returns and Refunds

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As a consumer you have statutory rights under UK law, including the right to cancel most distance contracts within 14 days (Consumer Contracts Regulations). Full details of our returns process, conditions, and any restocking or return shipping requirements will be set out in our Returns Policy (or provided at the point of purchase).

Nothing in these Terms affects your statutory rights.

8. Intellectual Property

All content on the Site — including text, images, logos, product descriptions, design, and layout — is owned by or licensed to Second Chance Sales and is protected by copyright and other intellectual property laws.

You may view and print pages for your personal, non-commercial use only. You must not copy, reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written permission.

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9. Acceptable Use

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You agree to use the Site only for lawful purposes. You must not:

• Use the Site in any way that breaches any applicable local, national or international law

• Attempt to gain unauthorised access to the Site, its servers, or any connected systems

• Transmit any viruses, malware, or other harmful code

• Use the Site to send unsolicited advertising or spam

• Impersonate any person or misrepresent your identity or affiliation

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10. Our Right to Suspend or Cancel

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We reserve the right to suspend or terminate your access to the Site, cancel any order, or refuse future orders if we reasonably believe you have breached these Terms, provided false information, engaged in fraudulent activity, or for any other legitimate business reason. Where appropriate we will notify you of the action taken.

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11. Changes to Our Offerings and to These Terms

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We may change the products, prices, or features offered on the Site at any time. We may also update these Terms from time to time. The latest version will always be posted on the Site with an updated “Last updated” date.

Continued use of the Site after changes constitutes acceptance of the revised Terms. The version that applies to any order is the version in force at the time the order was placed.

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12. Warranties and Disclaimers

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We take care to ensure the Site is accurate and reliable, but we do not warrant that the Site will be uninterrupted, error-free, or free from viruses. Product information is provided in good faith but may contain occasional inaccuracies.

To the fullest extent permitted by law, we exclude all warranties, representations and conditions that are not expressly set out in these Terms or required by statute. Your statutory rights as a consumer remain unaffected.

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13. Limitation of Liability

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Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by English law.

Subject to the above, our total liability to you in connection with any order or use of the Site shall not exceed the total amount paid by you for the relevant order. We shall not be liable for any indirect, incidental, special or consequential loss, or for loss of profit, data or goodwill.

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14. Privacy

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Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. Please read it carefully.

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15. Governing Law and Jurisdiction

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These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings in your local courts.

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16. Contact Us

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If you have any questions about these Terms & Conditions, please contact us:

Second Chance Sales

Website: https://www.secondchancesales.co.uk

Email: Tony.ingram@secondchancesales.co.uk

Address: 29 Greenhey Places, Gillibrand’s, Skelmersdale WN8 9SA

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