Question 1

What is the difference between Second Chance Sales and MQ Clothing Boutique?

Accepted Answer

MQ Clothing Boutique sells high-fashion clothing for everyone. Second Chance Sales adapts clothing and everyday products to your disability and supplies equipment tailored to your needs. Both shops work together.

Question 2

Which shop should I use?

Accepted Answer

Choose MQ for standard fashion pieces. Choose Second Chance if you need an adapted fit, a product changed for your disability, or equipment made around you. If you are unsure, contact us and we will point you to the right option.

Question 3

How long does delivery take?

Accepted Answer

Ready-to-ship items are usually sent within a few working days. Adapted or tailored items take longer because they are prepared for you. We will give you a timescale when you order.

Question 4

How do I request a refund or return?

Accepted Answer

Email us with your order details. See our Refund Policy for the full process.

Question 5

How do I get in touch?

Accepted Answer

Use the Contact page, email us on enquiries@secondchancesales.co.uk

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