Privacy Policy

Second Chance Sales

Last updated: 18/08/2026

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This Privacy Policy describes how Second Chance Sales (“we,” “us,” or “our”) collects, uses, and protects personal information when you shop on our online clothing website https://www.secondchancesales.co.uk (the “Site”).

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We only collect the information necessary to process and ship your orders and to handle payments. We do not use your data for marketing, profiling, advertising, or any other purpose beyond fulfilling your purchases.

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1. Information We Collect

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We collect the following information solely for shipping and payment purposes:

Shipping Information

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• Full name

• Shipping address (street, city, state/province, postal/ZIP code, country)

• Email address

• Phone number (if required for delivery)

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Payment Information

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• Billing name and address (if different from shipping)

• Payment method details

Important note on payments: We do not store full credit/debit card numbers, CVV codes, or bank account details on our servers. All payment processing is handled by secure third-party payment processors (such as [Stripe / PayPal / Shopify Payments / etc.]). These processors collect and process your payment information under their own privacy policies.

We may also automatically collect limited technical data (IP address, browser type, device information) that is necessary for security, fraud prevention, and order processing.

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2. How We Use Your Information

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We use the information we collect only for the following purposes:

• To process and fulfil your orders

• To ship products to the address you provide

• To process payments and prevent fraud

• To communicate with you about your order (order confirmation, shipping updates, delivery issues)

• To comply with legal obligations (e.g., tax, accounting, or law-enforcement requests)

We do not sell, rent, or use your personal information for marketing, advertising, analytics profiling, or any other secondary purpose.

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3. How We Share Your Information

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We share your information only as necessary to complete your order:

• Shipping carriers (e.g., Royal Mail, Everi, Inpost, DPD, UPS, or other carriers used) — name, address, phone number, and order details needed for delivery

• Payment processors — payment and billing information required to process the transaction

• Service providers that help us operate the Site (e.g., hosting, order-management software), under strict confidentiality obligations

• Legal authorities when required by law or to protect our rights, safety, or property

We do not sell or share your personal information with third parties for their own marketing purposes.

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4. Data Retention

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We retain your order and shipping information only as long as necessary to:

• Complete the transaction and provide customer support

• Comply with legal, tax, and accounting requirements (typically several years depending on applicable law)

Once retention is no longer required, we securely delete or anonymize the data.

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5. Data Security

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We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Payment data is handled exclusively by PCI-DSS compliant payment processors. While we take appropriate precautions, no method of transmission over the internet is 100% secure.

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6. Cookies and Tracking Technologies

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Our Site may use essential cookies and similar technologies that are strictly necessary for the website to function (for example, maintaining your shopping cart and processing checkout). We do not use non-essential tracking cookies, advertising cookies, or third-party analytics for marketing purposes. You can control cookies through your browser settings.

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7. Your Rights

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Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (subject to legal retention requirements)

• Object to or restrict certain processing

To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

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8. Children’s Privacy

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Our Site is not directed at children under 16 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it.

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9. International Transfers

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If you are located outside the country where our servers or service providers operate, your information may be transferred to and processed in that country. We take steps to ensure appropriate safeguards are in place where required by law.

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10. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of the Site after changes constitutes acceptance of the revised policy.

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11. Contact Us

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If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

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Second Chance Sales

Website: https://www.secondchancesales.co.uk

Email: tony.ingram@secondchanesales.co.uk

Address: 29 Greenhey Place, Skelmersdale, WN8 9SA

Phone: 07359 929437

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